Frequently asked questions

Browse the collection, choose your size and format, then add to cart. We accept all major credit and debit cards, PayPal, Apple Pay and Google Pay. Your card is only charged when your order is confirmed.

We price and charge in USD. If your card is in another currency your bank converts at their live rate — we have no control over that rate and no hidden surcharges on our end.

Production starts within hours of ordering. Email us at hello@addresstoart.com within two hours of placing your order and we will do our best to amend or cancel. Once in production we cannot make changes, but you can return under our 30-day policy.

Measure your wall width and choose a print that fills roughly two-thirds of it. Our 50×70 cm size suits most sofas and beds; 60×90 cm reads as a statement piece. Every size is shown in both centimetres and inches — use our sizing guide for a room-by-room breakdown.

Canvas is a textured cotton print stretched over a solid wooden bar, ready to hang straight from the box. Framed canvas adds a solid oak float frame for a gallery-finished edge. Poster is a matte fine-art paper print, unframed and the most affordable — ideal if you already own a frame.

Yes. Our trade programme includes bespoke sizing for interior designers and larger residential orders. Apply to the trade programme or email hello@addresstoart.com with your requirements.

Each piece is made to order in three to five working days, then dispatched fully tracked and insured. We ship to the EU, UK, US and NZ. See our full shipping information page for transit estimates by region.

Duties and taxes are estimated at checkout so there are no surprises at your door. For EU and UK orders VAT is included. US and NZ orders may be subject to local import thresholds — the checkout will show any applicable charge before you pay.

Canvases ship in a rigid double-walled box with foam corner protection. Posters are rolled in a wide-diameter postal tube to prevent creasing. Framed pieces are wrapped in acid-free tissue before boxing. Every shipment is fully insured.

You have 30 days from delivery to return any piece for a full refund. Email hello@addresstoart.com with your order number and we will arrange a free collection. Full details on our shipping & returns page.

We are sorry to hear that. Send us a single photo of the damage to hello@addresstoart.com within 48 hours of delivery. We will dispatch a replacement at no cost — no return shipping required.

Keep prints out of direct sunlight and dust the surface gently with a dry, soft cloth. Avoid water and cleaning sprays on canvas and paper surfaces. Our archival inks hold their colour for a century under normal indoor conditions.