Privacy Policy


Address to Art (addresstoart.com) is operated by SO MANY THOUGHTS (sole proprietor: Surinder Kumar Ahuja · GSTIN 06AENPA2479J2ZB), managed by Ankit Ahuja, from House No. 504, Sector-16A, Faridabad, Haryana 121002, India.
Email: hello@addresstoart.com · Phone: +91 99999 66946

What we collect

When you browse, enquire, or place an order we collect the information needed to fulfil it: your name, email address, phone number, billing and shipping address, and details of the products you order (including wall measurements for made-to-order items). Payment card details are processed directly by our payment gateway and are never stored on our servers.

How we use it

  • To process and deliver your order, and to contact you about it.
  • To respond to enquiries, commissions, and support requests.
  • To send our newsletter — only if you subscribe, and you can unsubscribe at any time.
  • To understand site usage through analytics (Google Analytics or similar), which uses cookies.

Sharing

We share data only with the service providers needed to run the store: our payment gateway (for processing payments), courier and logistics partners (for delivery), and our e-commerce platform (Shopify). We never sell personal data.

Cookies

We use a small number of cookies to remember your cart and preferences and to measure site traffic. You can disable cookies in your browser; the cart may not function without essential ones.

Your rights

You may request a copy, correction, or deletion of your personal data at any time by writing to hello@addresstoart.com. We retain order records as required by Indian tax and accounting law.

Contact

Questions about this policy: hello@addresstoart.com · +91 99999 66946


India addendum — who we are and how to reach us

Who you are dealing with

This website and store is owned and operated by SO MANY THOUGHTS, a Sole Proprietorship registered in India, trading under the brand Address to Art™.

Legal name of the entity SO MANY THOUGHTS
Constitution Sole Proprietorship
Proprietor Surinder Kumar Ahuja
Principal place of business House No. 504, Sector 16A, Faridabad, Haryana 121002, India
GSTIN / UIN 06AENPA2479J2ZB
State Haryana (Code: 06)
Website addresstoart.com
Customer care email hello@addresstoart.com
Customer care telephone +91 99999 66946
Support hours Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays)

We operate from a single location. We have no branch offices.

Applicable law

We handle personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Where you are resident in the United Kingdom or the European Economic Area, we also honour the access, correction, erasure and objection rights available to you under your local law.

What we collect and why

We collect only what is needed to sell and deliver to you: your name, delivery address, email address and telephone number; your order history; and technical data about your visit. We use it to process and deliver your order, to complete customs documentation, to provide support, to meet tax and accounting obligations, and to prevent fraud.

Payment data

We do not collect, see or store your card or bank credentials. Payments are handled entirely by PCI-DSS compliant payment gateways.

Sharing and international transfer

We share data only with those who need it to complete your order — our payment gateway, our print partners, our carriers and customs authorities, and our accountants — and where the law requires it. Because we ship internationally from India, your delivery details are necessarily transferred to carriers and customs in your country. We do not sell personal data.

Retention

We retain order and invoice records for as long as tax law requires, and no longer than necessary for anything else.

Your rights

You may ask us to access, correct, update or erase your personal data, or to withdraw consent, by writing to the Grievance Officer named below. We will respond within one month.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made under it, the details of our Grievance Officer are published below.

Name Surinder Kumar Ahuja
Designation Proprietor and Grievance Officer
Email grievance@addresstoart.com
Telephone +91 99999 66946
Address SO MANY THOUGHTS, House No. 504, Sector 16A, Faridabad, Haryana 121002, India
Hours Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays)

We will acknowledge every complaint within 48 hours of receiving it, give you a reference number, and resolve it within one month of receipt.

If you are not satisfied with the outcome, you may approach the National Consumer Helpline on 1915, or the consumer commission having jurisdiction, under the Consumer Protection Act, 2019.